The Shop
FAQ
Delivery, returns and sizes.
How long does delivery take?
Your order leaves us 1 to 3 days after you place it.
- USA
- 3 to 5 business days
- Europe
- 6 to 8 business days
- Australia
- 2 to 14 business days
- Japan
- 4 to 8 business days
- International
- 10 to 20 business days
What does delivery cost?
The delivery cost for your address is shown at checkout, before you pay.
Will I pay customs fees or taxes?
Purchases from outside the US could incur customs fees and taxes. You will receive tracking details as soon as your order is ready for shipment.
Can I return or exchange a piece?
Please contact our support team prior to any returns or exchanges. If your purchase doesn't meet your expectations, contact us. The support team will review the request to assess if it qualifies for a refund. We welcome returns or exchanges on a qualifying request. Full refunds are credited back to the original payment method.
Which size should I order?
The size chart gives each piece's measurements, and every design page has the chart for the piece you chose beside the size buttons. The hoodie runs small. Most people go one size up.
How are the pieces made?
The Buzzwords and This or That are embroidered. Every other collection is printed.
Can I order for a team?
Yes, from 20 items. Bulk orders
How do I reach you?
Through the contact page. A person reads every message.